77dat's Privacy Policy

This Privacy Policy ("Policy") defines the data protection relationship between the entity operating the 77dat platform ("77dat", "we", "our") and all individuals who use our website, applications, and related services ("you", "user").

77dat is committed to ensuring a safe, transparent, and responsible online gaming environment for players in Bangladesh. We believe you should have full control over your personal information, and our data management practices are built on that principle.

By using our services, you are considered to have accepted the terms described in this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us at [email protected].

This Policy should be read together with the Terms & Conditions and Responsible Gaming policy. Together, these documents form the complete legal framework for our services.

77dat collects various types of information to improve the quality of our services and provide you with the best possible experience. The categories of information collected are described below:

2.1 Automatically Collected Information

When you access the 77dat platform, our servers automatically record certain technical information. This includes your internet connection's IP address, browser version, operating system, page view logs, and referring URLs. This information is used solely for security monitoring and service improvement purposes.

2.2 Cookies & Tracking Technologies

77dat uses cookies and similar tracking technologies to improve your browsing experience, keep you logged in, and remember your preferences. Essential cookies are required for the service to function properly; optional cookies can be disabled from your browser settings.

77dat processes your information only for specific, lawful, and necessary purposes. The main purposes are described below:

• Account Management: For registration, identity verification, login security, and managing account settings.
• Service Delivery: For providing gaming services, issuing bonuses, and processing deposits and withdrawals. This includes transactions via bKash, Nagad, Rocket, Upay, and bank transfer.
• Fraud Prevention: To prevent unauthorized access, fraudulent activity, and money laundering.
• Customer Support: For the prompt and effective resolution of your queries and complaints. Our support team is available in both Bengali and English, 24 hours a day, 7 days a week.
• Responsible Gaming: To monitor playing patterns, identify problematic behavior, and provide necessary assistance.
• Legal Compliance: To store and process information required to comply with applicable laws and regulations.
• Service Improvement: To analyze user experience and improve platform functionality and content.
• Communications: To send important updates, policy changes, and account-related notifications.

77dat does not sell, rent, or commercially exchange your personal information with third parties. However, limited information may be shared with trusted partners to operate our services in specific circumstances:

4.1 Service Providers

Selected third-party providers for payment processing, identity verification, and cybersecurity services are given access only to the minimum information necessary to deliver their specific service. They operate under strict confidentiality agreements with us.

4.2 Legal Authorities

If there is a legal obligation, court order, or lawful request from a law enforcement agency, 77dat is required to provide the necessary information in compliance with applicable law. In such situations, we will always try to notify you in advance as much as possible, unless prohibited by law.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, user data may be transferred. In such situations, we will notify you in advance via email, and the new entity will also be bound by this Privacy Policy.

4.4 Sharing with Consent

Before sharing information for any purpose other than those described above, we will obtain your explicit consent. You may withdraw this consent at any time.

77dat follows industry-leading security practices to protect your information. Our technical and administrative safeguards are continuously updated and improved.

• SSL/TLS Encryption: All data transmission on our platform is protected by industry-standard SSL/TLS encryption technology, which safeguards your information from unauthorized access during transmission.
• Password Hashing: Your password is never stored in plain text; it is encrypted using strong cryptographic hashing algorithms.
• Access Control: Only authorized staff can access user data for specific, justified purposes. All access is logged and regularly audited.
• Firewall & DDoS Protection: Our servers are protected by advanced firewalls and DDoS attack mitigation systems.
• Regular Security Testing: Regular vulnerability assessments and security audits are conducted on our systems.
• Data Backup: User data is regularly backed up in secure, encrypted locations to protect against accidental loss.

However, no method of transmitting information over the internet or storing it electronically is 100% secure. We make every effort to provide maximum protection, but we cannot guarantee absolute security. If you notice any security issue, please notify us immediately at [email protected].

77dat retains your information only for as long as necessary to fulfill the purpose for which it was collected, or as required to comply with legal obligations.

6.1 Active Accounts

All information required to provide services will be retained for as long as your account remains active. Information for accounts that are not used regularly is also stored securely.

6.2 After Account Closure

Certain information is retained for a specified period after an account is closed. Financial transaction records, identity verification information, and account activity logs are retained for the period prescribed by applicable law. This is necessary for fraud investigations, addressing legal claims, and regulatory compliance.

6.3 Deletion Requests

Subject to legal obligations, you may request the deletion of your information. We will process your request within a reasonable time. However, some information may not be possible to delete if it must be retained due to legal obligations.

77dat believes you should have full control over your own information. You have the following rights:

To exercise these rights, email us at [email protected]. We will respond to your request within a reasonable time after verifying your identity.

77dat's services are intended for users aged 21 and above only. We do not intentionally collect personal information from minors.

We verify age during the registration process. If we become aware that a minor has created an account, that account will be closed immediately and all related information will be deleted.

If you are aware that a minor is using our platform, please notify us at [email protected].

77dat may update this Privacy Policy from time to time. If there are significant changes to the Policy, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notification will be displayed when you log in to the platform.
• The date of the change will be noted at the top of this page.

Continuing to use the service after the changes are made will be considered acceptance of the updated Policy. If you disagree with any change, you may request to close your account.